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  1. ZK
  2. ZK-5246

no preview shown with Chrome on iPhone 8

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Later Later
    • None
    • 9.6.2
    • None
    • None
    • None

      Steps to Reproduce

          <h:h1>API Basic Usage</h:h1>
          <button onClick="camera.requestCamera()" label="Request camera"/>
          <button onClick="camera.start()" label="Start"/>
          <button onClick="camera.pause()" label="Pause"/>
          <button onClick="camera.resume()" label="Resume"/>
          <button onClick="camera.stop()" label="Stop"/>
          <button onClick="camera.snapshot()" label="Snapshot"/>
      
          <separator/>
          <camera id="camera" height="300px"  width="400px" maxsize="-1" lengthLimit="60" previewRecord="true"
                  onVideoUpload='video.setContent(event.getMedia())'
          onSnapshotUpload='image.setContent(event.getMedia())'
          onLengthLimitExceed='Clients.log(event.getName())'
          onStateChange="Clients.log(event.getState().toString())">
              <attribute name="onMaxsizeExceed">
                  Clients.log(event.getName() + ": dataSize is " + event.getData().toString() + "KB.");
              </attribute>
          </camera>
      
          <separator/>
          <h:h2>Snapshot</h:h2>
          <image id="image" height="300px" width="400px" style="border: solid 1px"/>
      

      1. visit the page with Chrome on iPhone 8Plus
      2. click request camera button

      Current Result

      the preview record is black

      Expected Result

      the preview record should show what a camera captures

      Debug Information

      • visit the same page with Google Pixel 4a, the preview record shows as expected.
      • if you click "snapshot" button, it still can capture an image

            Unassigned Unassigned
            hawk hawk
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              Created:
              Updated: